Providing application-level technical support is a valuable add-on from eGov Services. This helps in identifying and resolving any technology-derived ‘speed-breakers’ as well as to minimize any unforeseen disruptions to end-users. eGov Services ensures that additional features (for example: newer reporting methodologies) based on end-user feedback and needs-based requirements are available to clients. By providing ongoing product enhancements which are issued periodically by the Product Development Team, eGov Services ensures that the life cycle of technology based civic services are extended, while minimising costs. |
